Shipping Policy

UK – Tracked service - Royal Mail (Free UK Shipping on orders when you order selective T-shirts - UK ONLY).

Europe – Tracked service - DHL

US - Tracked service- DHL

International Shipping– DHL

Countries we ship too are: Antigua & Barbuda, Austria, Australia, Bangladesh, Barbados, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Ghana, Hong Kong SAR, India,Ireland, Italy, Jamaica, Luxembourg, Mexico, Morocco, Netherlands, New Zealand, Nigeria, Pakistan, Philippines, Portugal, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Trinidad & Tobago, United States of America, United Arab Emirates, United Kingdom, Vietnam.

Please note for International Shipping- if Customs charges apply please note that you, the buyer, are 100% responsible the fees.

If you are interested in purchasing LAOXA products and it's currently unavailable - please contact us and we will add to our checkout.

Costs are calculated by region (UK,EU and Worldwide and by weight.

Please note as all our products are made to order and handcrafted by one person. After an order is placed, please allow 7-21 days for products to be handmade.

Once made we will please allow 1-3 days for us to ship your order if UK based. Please note all our orders are fully tracked. You will receive an email notification from us that will contain the tracking number once your order has been shipped.

UK - 1-2 working days (after Dispatch)

Europe - 3-6 working days (after Dispatch)

Global (selective countries) - 3-6 working days (after Dispatch)

For UK orders we ship through Royal Mail.

For International orders we ship through DHL Express.

Once you place an order, you should receive a confirmation email from us in your inbox according the email you provided us. Since all orders are tracked, you'll also receive a tracking number so you know exactly where your order is at all times. 

Please note: All our products are made to order and handcrafted - we aim to make products within 7-21 days then dispatch.

Please email info@laoxaltd.com and we will work with you to get that sorted ASAP! 

Your tracking number will become live once the post office has started the shipping process. However, please feel free to send us an email at info@laoxaltd.com and we can assist you further with any of your issues!